We developed multiple plugins for a corporate team communication tool, tailored to meet the specific needs of our client. The goal was to enhance the platform’s functionality and streamline communication processes within the organization. By working closely with the client, we identified key areas where custom plugins could improve the user experience, adding new features and capabilities that were not available in the default system. These plugins were designed to seamlessly integrate with the existing tool, providing a more efficient and personalized solution for internal team communication. The development process involved understanding the client’s requirements, designing the plugins to suit their workflows, and ensuring a smooth implementation to meet their evolving needs.

Problem Statement

The client required custom solutions to enhance the functionality of their corporate team communication tool. The existing platform lacked certain features needed for their specific workflow and communication needs. As a result, the client faced limitations in how effectively their teams could collaborate and interact within the platform. The challenge was to develop multiple plugins that would seamlessly integrate with the existing system, addressing these gaps and optimizing the user experience. The goal was to create tailored solutions that would not only meet the client’s immediate needs but also scale to accommodate future requirements, ensuring the tool could support efficient and effective communication across teams.

Challenges

The project faced several significant challenges. One of the main difficulties was customizing the solution to meet the specific needs of the client. This required designing highly tailored plugins that enhanced team communication while ensuring compatibility with the existing platform. Seamless integration with the client’s corporate communication tool was another challenge, as it was crucial to avoid disrupting current workflows or causing technical issues, while maintaining system stability. Scalability and future-proofing also posed challenges, as the plugins had to be designed with flexibility to accommodate future growth, updates, and feature additions without requiring constant redevelopment. Maintaining user experience was critical, as new features needed to be integrated without compromising the clean and intuitive interface. Lastly, rigorous testing and quality assurance were essential to ensure that the custom plugins worked across various use cases and environments, with flawless functionality and performance, especially during the implementation phase.

Solutions

The solutions implemented for the project included a range of plugins and features aimed at improving functionality and user experience. A comprehensive data analytics plugin was developed to provide insights similar to YouTube, allowing users to track total views, total watch time, and average watch time, with the ability to analyze data across different time periods, such as the last 7 days, last 28 days, lifetime, or custom ranges. To manage video visibility, a video visibility management/restriction plugin was created, enabling control over video access based on user permissions and restrictions.

For accessibility and engagement, an automatic subtitle generation feature was added, enhancing the accessibility of uploaded videos. A thumbnail generator plugin was also developed, allowing users to select thumbnails from various points in the video, giving them more control over video presentation.

To improve team collaboration, an Embed Mattermost plugin was developed, allowing seamless video playback from different platforms within the Mattermost interface. LDAP synchronization was achieved by implementing an API that ensures consistency in user roles and permissions across platforms. Lastly, an automatic Mattermost notifications plugin was created to trigger notifications when users perform actions like uploading a video, ensuring timely updates and better communication within the team.

Services we Did

Our Team

Project Leader (BrSE)
Back-end Engineer X 2
Devops Engineer

SDLC Stages

Design
Development and implementation
Infrastructure construction
Test

Technical Stack

Server Side:

TypeScript
PostgreSQL
Redis
Express
Sequelize (SQL ORM)
WebTorrent – BitTorrent tracker and torrent creation
ActivityPub – Federation protocol
FFmpeg – Multimedia processing tool for video transcoding
Mocha

Client Side:

TypeScript
Angular
Webpack
SASS
Bootstrap
VideoJS
P2P Media Loader – JS library to use P2P in the browser via HLS and BitTorrent over WebRTC
hls.js – JavaScript library to handle HLS playlists

Tools & Technologies Used

Results & Outcomes

We successfully developed a robust and easily scalable system that not only met the technical requirements but also aligned closely with the client’s business goals. By integrating secure and reliable payment functionality, the platform enabled seamless transactions, enhancing the overall user experience and trust in the system. This played a direct role in improving the client’s sales performance, as users found it easier and more convenient to engage with the platform’s services. Additionally, the system’s scalability ensured that it could handle increasing user loads and transaction volumes without compromising performance, paving the way for future growth and business expansion. Overall, the project delivered measurable business value by driving revenue, improving operational efficiency, and establishing a strong foundation for long-term success.